Updated 15 October 2008

 

Martha H Thompson and Dermot Power of BDO Stoy Hayward LLP, Kings Wharf, 20-30 Kings Road, Reading, Berkshire, RG1 3EX were appointed Joint Liquidators of Farepak on 4 October 2007.

This follows the appointment of Martha H Thompson and Shagun Dubey of BDO Stoy Hayward LLP, Kings Wharf, 20-30 Kings Road, Reading, Berkshire, RG1 3EX as Joint Administrators over the assets and business of Farepak on 13 October 2006.

Report To Creditors

The Insolvency Act 1986 states that the Joint Liquidators should report to all known creditors within three months of the anniversary of their appointment on 4 October 2007. Because of the costs involved in reporting to all the creditors, the Joint Liquidators applied to Court to ask if they could issue a shortened version of this report to all of Farepak's agents. The Court ordered that the Joint Liquidators could do this and this shortened report (“the 2008 Agents’ Report”) has been posted to all of Farepak’s agents. If you are not an agent you will not have been sent a copy of the 2008 Agents’ Report and you should either speak with your agent to get an update or, alternatively, the report is available to download below.

The full report (“the 2008 Creditors’ Report”) is also available to download below.

2008 Agents’ Report

2008 Creditors' Report

Creditors’ Guide To Liquidators’ Fees

Policy of BDO Stoy Hayward LLP in respect of fees

Meeting Of Creditors

The Insolvency Act 1986 states that the Joint Liquidators should hold a meeting of the creditors within three months of the anniversary of their appointment. On 5 September 2008, the Court ordered that such a meeting should not be held, following the Joint Liquidators’ application. The Joint Liquidators were concerned that agents and customers who had already suffered a loss might have to take time off work and spend money on travelling to a meeting and that the costs of hiring a venue large enough to hold the number of creditors would be significant.

Legal Proceedings against Third Parties

In May 2008, with the agreement of the Liquidation Committee, the Liquidators issued proceedings against a number of parties in an attempt to secure further monies for the benefit of creditors, which includes customers and agents. Because it is a legal action, neither the Liquidators nor the Liquidation Committee can provide any further information as this may prejudice proceedings and jeopardise the success of the case. From this point onwards the length of time this takes to resolve is in the hands of the Court.

Trust Monies

Historically, any money paid to Farepak by customers was not held in a separate bank account but shortly before Farepak went into Administration, the directors of Farepak tried to establish a Trust so that money paid by Farepak's customers after 11 October 2006 could be returned to customers if Farepak went into an insolvency process.  The Trust was not set up properly and the Administrators applied to Court for help in sorting out the monies which were paid into the bank or a post office after 11 October 2006 .

The Court ruled that, because the agents were agents of Farepak, the Joint Liquidators (previously the Joint Administrators) would need to prove when the monies were paid to the agent by the customer as well as when they reached Farepak's bank account.  The hearing was adjourned to allow the Joint Liquidators (previously the Joint Administrators) to find a cost effective way of identifying whose money was whose.

The Joint Liquidators have now submitted all the papers to Court and the case is due to be heard in 2009. The length of time this takes to resolve is in the hands of the Court.

The Joint Liquidators will use this website to keep creditors, including agents and customers, updated of any progress regarding these monies.

 

Customer & Agent Claims

PLEASE NOTE THAT NO FURTHER MONEY SHOULD BE SENT TO FAREPAK. ANY ORIGINAL DOCUMENTATION SHOULD BE RETAINED AT THE PRESENT TIME AND NOT SENT TO FAREPAK.

In the meantime, if you have not already done so please send notice of any claim you may have:

·          By post - for agents using Agent Letter and Proof of Debt to: Claim Registration Department, Farepak Food & Gifts Limited - In Liquidation, PO Box 3404, Swindon , SN2 9EQ

We are not able to deal with changes of address over the telephone for security reasons. If you have moved since submitting your original claim, please register your change of address by sending details of your name, your agent's number, the amount of your claim, your old address, your new address and your signature to:

Claims Management Team, Farepak Food & Gifts Limited - In Liquidation, PO Box 3404, Swindon , SN2 9EQ

In a significant number of cases there are differences between the claims submitted by customers and the total claim submitted by their agent.  These differences have to be investigated and to date it has been possible to delete duplicate claims and errors totalling approximately £3.5 million, which will increase the dividend payable to creditors, including agents and customers.

The Claims Management Team are in the process of contacting agents and customers who have not yet submitted a claim or whose claim requires further supporting information.  If you receive a letter, it would be most helpful if you could respond as soon as possible to allow the Claims Management Team to deal with your claim promptly.

Move from Administration to Creditors’ Voluntary Liquidation

Please CLICK HERE for further information regarding Farepak's move from Administration to Creditors' Voluntary Liquidation anf the Joint Administrators' final progress report.

Joint Administrators’ Proposals & First Creditors' Report

Please click the link below for further information regarding the voting results for the Joint Administrators’ Proposals and the first report to creditors (issued in January 2007), including copies of both the shortened version and full length version of this report.

Joint Administrators’ Proposals & First Creditors' Report


Frequently Asked Questions

Please see below for answers to certain questions you may have.

1.      What is the report dated 8 October 2008?

This is the report by the Joint Liquidators summarising what has happened in the first year of the Liquidation. A copy of this report (“the 2008 Creditors’ Report”) has been lodged with the Registrar of Companies and a shortened version of this report (“the 2008 Agents’ Report”) was posted to all of Farepak’s agents. If you are not an agent you will not have been sent a copy of the 2008 Agents’ Report and you should either speak with your agent to get an update or, alternatively, the report is available to download from this website.

2.      Why are there two versions of the report?

The Court allowed the Joint Liquidators to send a shortened version of the report (“the 2008 Agents’ Report”) to Farepak’s agents because of the numbers involved and the costs of postage. Both the 2008 Agents’ Report and full length version (“the 2008 Creditors’ Report”) are available to download from this website.

3.      Why haven’t I heard anything?

Due to the large number of claims received and in order to keep administration costs as low as possible, the Joint Liquidators (previously the Joint Administrators) are unable to acknowledge each claim received at the present time.  To date, 121,800 claims totalling approximately £37.6 million have been received from customers.

4.      When will I get my money?

It is not yet possible to confirm when a payment will be made to creditors, including agents and customers. The Joint Liquidators are still pursuing monies for the benefit of creditors. For example, they have applied to Court to determine whether the Trust was valid and have begun a legal action against third parties. The length of time these issues will take to resolve is in the hands of the Court.

5.      How much will I be paid?

On present information, the estimated dividend is likely to be in the region of 5p in the £.

6.      When will I receive another report?

By law, the Joint Liquidators have to report to Farepak’s creditors, including agents and customers, every year following the anniversary of their appointment, i.e. each October. The report for October 2008 has now been sent to all agents, and a copy is available to download above. The Joint Liquidators will, however, carry on using this website as a way of updating all of Farepak’s creditors, just as the Joint Administrators did.

7.      A Farepak agent/customer has died. How do I notify you?

We are not able to deal with these notifications over the telephone for security reasons. If you wish to notify us of the death of an agent or customer, please send a copy of the death certificate and the new address for correspondence together with the agent's number (if known), to:

 

Claims Management Team, Farepak Food & Gifts Limited - In Liquidation,
PO Box 3404 ,
Swindon , SN2 9EQ

 

Please click this link for older frequently asked questions